RETURN POLICY
Last updated 04/22/2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy. 

RETURNS All returns must be postmarked within nine (9) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

RETURN PROCESS To return an item, please email customer service at info@indorox.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Shine Deals/Salona Devi
#132, Kirti Nagar, Near Ram Mandir  Yamuna Nagar, Haryana 135001  India   

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a track-able method to mail your return. 

REFUNDS After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 EXCEPTIONS  
The following items cannot be returned or exchanged:   

   ●     Wrong Product sent or misleading by customers.    

   ●     Damaged /mishandling during installation      

 ●     Damaged during Return shippments     
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

 Please Note     ●     Customers have to share minimum 3 Pictures with reason for Return request approval.      

 ●     Customers Can cancel order before the orders has been shipped. Unfortunately, Order cannot be cancelled once the Order has been shipped to you.   

QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@indorox.com.